Ellen Tracy Golden Watch with Shimmering Stones | Ellen Tracy

Returns Policy

We regret to inform you that we do not accept returns or provide refunds for any items purchased. All sales are final.

However, if there has been an error on our part (such as receiving an incorrect or defective item), please contact us immediately for assistance.

If you encounter any issues with your order, please reach out to our customer service team, and we will do our best to address your concerns.

Shipping

We offer free shipping on all orders. We can ship to virtually any address in the world. Note that there may be restrictions on some products, and some items cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Additionally, please note that shipping rates may vary for certain items due to weight-based pricing. The weight of each item can be found on its detail page. All weights will be rounded up to the next full pound to align with the policies of the shipping companies we use.